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The patrol is out on duty, but who looks after them?

Make your patrol’s activities 100% transparent and document everything electronically – all with a first-to-market device that completely automates patrol monitoring.

WITH OUR MODERN PATROL MONITORING SYSTEM, FORGET UNPROFESSIONAL DOCUMENTATION OR COMPLAINTS THAT ARE IMPOSSIBLE TO INVESTIGATE – EVERYTHING IS 100% TRANSPARENT.

The work of trustworthy, thorough patrol and security guards is invaluable, whether you’re hiring or providing the service. Ultimately, protecting your assets is essential for your business’s survival.  

But who monitors the patrol?

How can you be sure that the guards on duty are doing their job properly? Are you sure that everything is being documented professionally? Has the patrol completed their assigned tasks or not? Whether you are hiring or providing the service, tracking is crucial in all phases of the process – be it accounting, damage control, or filed complaints.

How can you avoid future disputes? You’ll need spot-on projections and statistics.

WITH OUR MODERN PATROL MONITORING SYSTEM, FORGET UNPROFESSIONAL DOCUMENTATION OR COMPLAINTS THAT ARE IMPOSSIBLE TO INVESTIGATE – EVERYTHING IS 100% TRANSPARENT.

MoniCall’s patrol assistant solves all of these problems with ease – tracking your patrols’ work becomes easy and transparent:

  • If you want, it can serve as a certificate of completion, making accounting easier
  • If you want, it gives you a realistic, clear image of past events, letting you handle complaints with ease

MoniCall is the only mobile device that fully automates the process of patrolling. We’re pretty sure that once you familiarise yourself with it a little more, your first question will be “how did our patrols work without this?”

 

DIGITALISED PATROL MONITORING

The MoniCall patrol assistant not only makes guard patrols 100% transparent, it also automatically digitalises the documentation received. This saves you a lot of time, both when you evaluate the job’s success and handle complaints.

 

Your guards can do their job more confidently, calmly and effectively. There won’t be any need to record data manually, and they’ll have more time for their actual tasks. Plus, you can stop worrying that a patrol might’ve missed a checkpoint, as the data received shows every little detail. No more doubts about whether a task has been completed – creating the certificate of completion becomes easier as well.  

On top of that, you can access MoniCall’s database anytime, from anywhere – you don’t even need separate client software, your browser will do just fine.

What kind of activities can be documented with MoniCall?

Basically any security related task (asset security, securing premises or offices) can be made more transparent with our device:

  • patrols, checkpoints
  • check-in
  • clothing, baggage, alcohol or drug control
  • vehicle inspection
  • personnel and vehicle entry system
  • package delivery
  • shift exchange

THIS IS WHAT A FULLY AUTOMATED PATROL MEANS

This is how MoniCall works in practice:

 

Starting a patrol ‘e-diary’

The only way your security guards’ job will change is that they’ll work with our device – so any task that they carry out (or miss) is documented right away. Instead of uploading the data manually, everything happens automatically – nothing will be overlooked.

 

Real life data flow

The database software automatically receives and evaluates the incoming information, from which you can request a daily report.

Immediate notifications in case of emergency

Should you encounter any unexpected event (and you’ve previously requested a notification), our system immediately notifies you on your mobile phone.

Attendance register, handling complaints

MoniCall is capable of digitally preparing attendance sheets, which also makes handling complaints much easier.

This is why you can rest assured that your guards are doing their job well:

No dozing off, all day security

Thanks to the patrol monitoring, no check-in will be missed because of dozing off. Upon starting the device, it warns the patrol with a sound and text notification until it gets acknowledged.

You can make sure that check-ins happen where they should

The device forwards the GPS coordinates upon checking-in, so you can rest assured that the patrol is at the right spot.

You can notify the patrol via SMS about unplanned, but urgent, tasks

You can also have peace of mind knowing that the patrol receives your text message, since they have to confirm that they’ve read your SMS.

The guard on duty also enjoys greater security

Should any attack occur, the guard can send an S.O.S. signal to the monitoring centre so that help can be on its way immediately.

You can request easy-to-read daily reports via email

We know that your time is precious, that’s why we use colour-coded email reports. Green is for a properly completed task, while yellow means it has been delayed or started late. Grey means you don’t have to worry about that report, while red means a step has been missed. There’s no better way to get the big picture of what’s going on – all in just a few seconds.

How does MoniCall make the guards’ job more efficient?

It records random routes

In other words – it records the exact order of the checkpoints, so that exchanging shifts becomes much smoother even if someone is filling-in for someone.

Intuitive user interface

Our device contains an RFID scanner that activates at the beginning of the patrol. There’s no need for pushing buttons, it’s enough to just simply touch it.

The device functions as a mobile phone

Forget the out-dated USW frequency – the device doubles as a modern smartphone.

This is how it works

MoniCall boasts a cutting-edge patrol monitoring system that makes guards’ activities 100% transparent, since it fully automates the patrolling process itself.

This is how it makes your job easier:

    • The e-diary documents virtually every patrol task, whether it is exchanging shifts, inspecting vehicles, master key system, entry systems, check-in, etc.
    • Notifications are received on a user-friendly mobile app, so you don’t have to install client software.
    • You can choose any time interval for the monitoring with the calendar.
    • It handles random routes as well.
    • The guard on duty is informed about their tasks on-the-go, on the screen.
    • You can set a minimum/maximum timeframe between checkpoints.
    • You automatically receive daily notifications about the patrol’s activities via email (which is colour-coded for clarity)
    • You’ll also get automatic notifications about the total service hours by email.
    • Monitoring the patrol’s work is enhanced by GPS location services.

    This is why the device is practical for patrols:

    • The device launches automatically, signing in is easy, too.
    • It doubles as a traditional mobile phone, so you can keep in touch with each other.
    • You can send new assignments via text messages – the patrol merely has to confirm that they’ve received it.
    • Guards can also send S.O.S. signals in case of emergency or an attack.
    • For improved security, a damage alert and prevention system is at your disposal.
    • You can get an optional wireless charger for the device so you don’t have to worry about running out of juice.

    Monitoring patrols has never been this easy – why would you miss out on it?

    Why should you try our services?

    • If you’re the principalyour business’s premises or office buildings are protected by security guards and you want to make their job more transparent and easier to document.
    • If you’re a provider – as the head or owner of a security company, you would like to give the best possible service to your clients by making the patrol work transparent and trackable.
    • If your employees work on the premises (maintenance, delivery, cleaning) and you’re looking for a professional solution for logging the time they spend working.

    How quickly can I get a modern patrol monitoring system?

    We know that there are no two offices, premises or other venues that are the same.

    MoniCall’s patrol assistant adapts perfectly to each situation, whether you want to monitor the work of patrols, guards, maintenance workers, couriers or cleaning staff – the device is always calibrated to match each job and venue’s needs.

    This is what happens once you contact us:

     

    STEP 1: WE SCHEDULE AN APPOINTMENT

    Once you’ve filled out our form, one of our colleagues will contact you within a week to discuss when and where to meet – this can either be your office or our showroom.

    STEP 2: WE GET TO KNOW EACH OTHER AND PRESENT HOW MONICALL’S PATROL ASSISTANT WORKS

    A personal meeting will help us to learn more about your business’s activities and special needs. We take a step-by-step approach to map-out how our modern monitoring could help make your patrol’s work more transparent. You can also get to know the device itself and the app that comes with it, so you can see how easy it is to handle and manage incoming reports.

    STEP 3: YOU’LL GET A CUSTOMISED OFFER

     

    Getting a personalised device means that our offer is also tailored to your needs. Should you accept our offer, – depending on the requested number of devices – you’ll get everything within 4 working days of placing your order. On top of that, we also help you and your patrols learn how to use the device. Don’t forget, that we’re always here to answer any questions in the future.

    STEP 4: NOW YOU CAN START THE AUTOMATED PATROL MONITORING

    The work of guards on duty is immediately trackable, and thanks to the professional documentation, both accounting and complaint handling is made much easier.

    IF YOU WANT, YOU CAN MAKE YOUR GUARDS’ WORK 100% TRANSPARENT!

    Big data in patrolling? Yes!

    Electronically documenting patrol duties is just the beginning (and it is already unique on the market). Nowadays, however, you have to study and make good use of the data you record. Thanks to big data-based analyses, monitoring patrol duties becomes much more efficient.
    Analyses, statistics and reports help you to make invaluable predictions for the future, and improve your product and business.

     

    Imagine that within a single day, you can take off all the weight you’ve had on your shoulders because of hard-to-track patrolling and security services. You don’t have to make wild guesses anymore based on manually recorded, incomplete data. Remove all the hassle that comes with registering attendance – MoniCall solves any dispute on whether a duty or task has been completed.

    Imagine that you could easily make the patrols on duty much happier, thus more motivated. Just think about it – they receive a state-of-the-art device that helps them get rid of all the administrative chores (just a simple touch instead of manually recording data), while also improving their safety (in case of an emergency, the device notifies the centre).

    You can’t be everywhere – but MoniCall can accompany every patrol and notify you about every event, right away.

    REQUEST A PERSONAL MEETING

    Automate patrol monitoring (or maintenance, delivery work, and cleaning) and make it 100% transparent – enjoy the peace and time you earn.

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